Professional Certificate in Leadership and Organizational Excellence

Professional Certificate in Leadership and Organizational Excellence

Classroom Program


6-12 months


12 Units

UCR Extension

To keep pace with industry demands, our newly revised Professional Certificate in Leadership and Organizational Excellence now encompasses quality management concepts, which were previously housed primarily within the manufacturing sector. With its theories and practices now being applied across a wide range of business, quality management has led to enhanced organizational effectiveness, streamlined processes, and improved client relationships – helping organizations remain competitive in the global marketplace, and stay in stride with the changing economy.

Become a master of change through our process-driven approach to strategic management, and develop the leadership expertise to make your organization run like a well-oiled machine.

Designed For

Professionals in the public, private, or nonprofit sector, who are responsible for:

  • Setting organizational policy
  • Establishing benchmarks
  • Providing strategic direction
  • Aspiring to move into a managerial or executive position

What You'll Learn

  • Ways to build strategies that meet and manage the needs of organizational stakeholders.
  • How to identify new methods of decision-making.
  • Approaches to managing organizational behavior including conflict, negotiations, workplace communication, and more.
  • Tools for examining the CMQ/OE body of knowledge including customer/supplier relations, strategic planning, and process improvement.
  • Systems for applying cultural diversity int he workplace, and cultural comprehension across the organizational structure.

What You Can Do With This Certificate

Positions are available in private companies, firms, corporations, government, or nonprofit organizations in a variety of industries all over the world. They might include:

  • Chief Executive Officer
  • Consultant
  • Manager or Director

Real People. Real Results.

“I learned a lot about my personal leadership style and how to successfully lead groups. Also, learning among international students provided a global context and diversity of perspectives.”

Brittnee Agosto

Affirmative Action and Education Specialist
University of California, Riverside
Riverside, CA

Earning the Certificate

Prior to enrolling, please ensure that you meet the following minimum requirements:

  1. High school education or equivalent

For more information see How to Earn a Certificate

Certificate Courses

Our certificate programs are designed to be flexible, allowing you the option to take just a few courses or to earn the complete certificate. If choosing to complete the certificate, we recommend you get the most out of your experience by following the suggested completion path below.

Quarter 1

Contemporary Leadership and Intercultural Competence

MGT X421.2

2 units

Organizational Behavior Dynamics

MGT X479

3 units


Quarter 2

Strategic Leadership for a Changing World

MGT X496.05

3 units

Manager of Quality and Organizational Excellence

MGT X452.25

3 units


Instructor Spotlight

“Teaching has always been my passion. Business and Management are my areas of interest and in particular, organizational behavior dynamics and organizational leadership. Culture, individual differences, and diversity play a vital role in business and management across the globe. We are currently witnessing global growth, as technology and the international communication effort are rapidly connecting us all.”

Marlon Ware

Logistics Officer
US Marine Corps
Twentynine Palms, CA

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